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Please submit a ticket to help us resolve the problem.

The current time is: 11-21-2024 06:22:01.
We normally monitor the helpdesk from 8:00 a.m. to 7:00 p.m. EST

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Knowledgebase

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An error occurred: 1000: User/token not valid

Category: Login Failed

If you receive this error when logging in to a NCRS service: “An error occurred: 1000: User/token not valid”  Your password needs to be updated. Please re-enter or reset your passwo...

2,062
(43)
Reset My Password!

Category: Knowledgebase

Reset My Password! You must have an account to have a username and password. If you have not created an account going to Reset My Password will allow you to create your account. If you forget your p...

13,961
(230)
Set Browser to Remember Username and Password

Category: Knowledgebase

If using Internet Explorer do the following: 1. Open the browser - Internet Explorer 2. Click on Tools from the menu bar 3. Click on Internet Options on the bottom of the pull down menu 4. Clic...

11,592
(103)
Improve NCRS Email Deliverability

Category: Knowledgebase

How to keep your NCRS emails from going to your ISP SPAM folder 80% of all emails sent every day are SPAM/Junk emails. Because the daily volume of SPAM/Junk emails is so large, the Internet Service Pr...

7
(0)
Mobile Friendly

Category: Mobile Friendly

We are in the process of upgrading as much of our site as possible for Mobile Friendly access. This will make it much easier to navigate the site with mobile phones and tablets. The pages will look pr...

497
(13)
Mobile Friendly

Category: Knowledgebase

We are in the process of upgrading as much of our site as possible for Mobile Friendly access. This will make it much easier to navigate the site with mobile phones and tablets. The pages will look pr...

437
(2)
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